Patient Education
Frequently Asked Questions
Find practical answers about your visit, treatment, insurance, medications, fees, and office locations.
These answers provide general office information and do not replace an individual medical evaluation. Treatment, coverage, and patient experiences vary. For a medical emergency, call 911.
Before your visit & appointments
What to bring, visit timing, follow-up, and appointment policies.
What should I bring to my first appointment at Pohlman Pain Associates?
Bring your ID and insurance cards, imaging discs and reports, and a list of your current medications.
Are new patients welcome at Pohlman Pain Associates?
Yes, the clinic welcomes new patients and looks forward to meeting you.
How soon can I expect to be seen after arriving for my appointment?
Patients have reported minimal wait times and prompt service at the office. Wait times can vary; this is not a guarantee for every visit.
Is the office environment clean and comfortable?
Patients have described the office as clean, comfortable, and welcoming. Individual experiences may vary.
Are follow-up appointments scheduled regularly?
Yes, follow-up appointments are scheduled to monitor progress and adjust treatment.
Does Pohlman Pain Associates offer telehealth visits?
All patients must be seen in person for an evaluation; virtual or remote appointments are not available.
How long are appointments typically?
New patient appointments are 45 minutes, and established patient appointments range from 15 to 30 minutes.
What is your policy on missed appointments?
A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Otherwise, a no-show fee of $25 for office visits and $100 for procedures will apply. Call the office to cancel or reschedule, and leave a voicemail if no one answers.
Care, conditions & procedures
How pain care is organized and the concerns our practice evaluates.
What types of services are offered?
Pohlman Pain Associates offers medication management, interventional procedures, regenerative medicine, personal injury care, and workers’ compensation.
How does Pohlman Pain Associates evaluate patient progress?
At each visit, your provider reviews your response since the previous visit to monitor progress and adjust your care. Improvement is not guaranteed.
What is pain management and how can it help me?
Pain management is a specialized area of healthcare focused on diagnosing, treating, and reducing pain to improve your quality of life. Our providers use a combination of treatments—such as medications, physical therapy, minimally invasive procedures, and lifestyle guidance—to address both the symptoms and the underlying causes of your pain. The goal is not just to relieve pain, but to help you move more comfortably, regain function, and get back to your daily activities.
What types of pain do you treat?
We treat a wide range of acute and chronic pain conditions, including back and neck pain; joint pain in the shoulders, knees, and hips; arthritis-related pain; nerve pain such as sciatica or neuropathy; headaches and migraines; pain from injuries or accidents; post-surgical pain; and chronic conditions such as fibromyalgia or complex regional pain syndrome (CRPS). If you are unsure whether we treat your specific condition, contact the office to discuss an evaluation.
What type of procedures does Pohlman Pain Associates offer?
We provide a variety of pain management treatments, including epidural, joint, and nerve block injections; radiofrequency ablation; spinal cord stimulators; facet injections; kyphoplasty; and PRP therapy. The appropriate treatment depends on an individual evaluation.
Insurance, referrals & authorizations
Plan requirements, accepted insurers, and the authorization process.
Is it necessary to have a referral to see any of the providers at Pohlman Pain Associates?
A referral might be required if you have an HMO insurance policy. Requirements depend on your plan; make sure your primary care provider knows you are being treated by our office.
Does the clinic accept workers’ compensation cases?
Yes, workers’ compensation cases are accepted and treated.
What health insurance plans does Pohlman Pain Associates accept?
We accept the following insurance plans: Aetna, Ambetter, AvMed, CarePlus, Cigna, Devoted, Humana, Medicare, Oscar, Preferred Care Partners, Prominence, United Healthcare. Participation and coverage can vary by your specific plan. Confirm your benefits, referral requirements, and any authorization requirements before your visit.
Are these procedures covered by insurance?
If your insurance requires prior authorization, we will submit a request on your behalf for your procedure. This includes sending your medical records and supporting documentation to demonstrate medical necessity. Please allow up to 14 business days for a decision. Coverage and approval depend on your plan; authorization is not a guarantee of payment.
Medications & monitoring
Controlled-medication care and required urine drug screening.
Does Pohlman Pain Associates prescribe controlled substances to control chronic pain?
Controlled substances may be prescribed as part of an individualized treatment plan when appropriate. Patients are monitored regularly with random urine drug screenings, and a signed Opioid Agreement must be on file before controlled medications can be prescribed. A prescription is not guaranteed; see the office guide for refill and early-prescription policies.
Will I need drug testing?
Yes. If you are prescribed controlled medications, we require random urine drug screening as part of your care.
Fees, self-pay & payment methods
Practice-provided visit fees and payment options.
Does Pohlman Pain Associates offer self-pay options?
Yes, new patient consultations are $400, established patient visits are $170, urine drug screenings are $100 per test, and procedure costs vary.
Does Pohlman Pain Associates offer Medical Marijuana?
We offer appointments for medical marijuana evaluations. A new patient visit is $300, and follow-up visits are $150. These fees cover the medical evaluation and any recommendation or certification when appropriate; they do not include the cost of the state-issued registry identification card, which must be applied for separately through the state. An evaluation does not guarantee eligibility.
Do you accept credit cards or HSA/FSA?
Yes, we accept credit cards and HSA/FSA cards.
Providers & patient experience
The care team and patient-reported experiences.
Is the staff at Pohlman Pain Associates friendly and professional?
Patient testimonials have praised the staff for being friendly, professional, and caring. Individual experiences may vary.
How do patients rate their experience at Pohlman Pain Associates?
Patient testimonials include high ratings and positive feedback. Individual experiences may vary.
What are the names of the providers at Pohlman Pain Associates?
Dr. Dane C. Pohlman, DO, Dr. Brandon S. Schwartz, MD, Dr. Bradley W. Gang, DO, and Chelsea Neil, PA-C.
Locations & contact
Addresses, phone and fax numbers, parking, and directions.
Where are Pohlman Pain Associates' offices located?
We have offices in Coral Springs, Delray Beach, and Pompano Beach, Florida.
How do I contact the Coral Springs office?
Call (754) 206-1877 or visit 9601 W. Sample Rd, Coral Springs, FL 33065.
How do I contact the Delray Beach office?
Call (754) 206-1877 or visit 2710 W. Atlantic Ave, Delray Beach, FL 33445.
How do I contact the Pompano Beach office?
Call (754) 206-1877 or visit 1347 E. Sample Rd, Suite #101, Pompano Beach, FL 33064.
What is the fax number?
(754) 229-3866
Where is the Delray Beach office located?
Our Delray Beach office is located at the corner of Atlantic Avenue and Homewood Drive, near a local church and golf course. We are situated on the south side of Atlantic Avenue, west of I-95.
Where is the Coral Springs office located?
Our Coral Springs office is located on the northwest corner of Sample Road and Coral Hills Drive. Parking is available in both the front and rear of the building.
Where is the Pompano Beach office located?
Our Pompano Beach office is located on the northeast corner of Sample Road and NE 13th Terrace. Parking is available in both the front and on the side of the building.
Still have a question?
Check the office guide for refill, referral, and phone-system instructions. Use your secure Patient Portal for non-urgent messages, or call the office for appointment changes.